Last updated: 27 August 2026
About this policy
This Privacy Policy explains how The Enoch Clock LTD handles personal information when you use this website, contact us, create or use an account, place an order, or follow an external purchase journey from the site.
Information you provide to us
Depending on how you use the website, you may provide information including:
- your name and email address;
- your contact-form subject and message;
- information needed to create or use a customer account;
- billing, delivery and order information associated with WooCommerce purchases;
- information you provide when contacting us about an order, account or support request; and
- your privacy and cookie choices.
Please do not send passwords, payment-card details or other unnecessary sensitive information through the contact form.
Orders, payments and external services
The website uses WooCommerce for product, cart, checkout, order and customer-account journeys.
Payment methods available through WooCommerce may include PayPal and card-payment services. Payment information required to complete a transaction may be handled by the relevant payment provider as part of that transaction.
Access to the Master Enoch Clock is offered through an owned explainer page before the customer is sent to a Stripe-hosted checkout. Stripe handles the checkout it hosts according to its own services and privacy arrangements.
We do not use this policy to claim that The Enoch Clock controls information processed independently by an external payment or platform provider.
Contact forms and security
If you use the contact form, we may receive your name, email address, subject and message so that we can receive and respond to your enquiry.
reCAPTCHA may be used to help protect the contact form against spam, abuse and automated submissions.
We take reasonable steps to protect information handled through the website and to limit access to people and services that need it for the relevant purpose. No website or online service can guarantee absolute security.
Cookies and privacy choices
WPConsent is used to manage privacy choices.
Essential technologies may operate where needed for the website, security or your saved privacy preferences. Statistics and Marketing technologies are opt-in categories.
Your consent choice is stored for 30 days. You can reopen and change your choices at any time using the floating Cookie Preferences control.
For launch safety, Google Analytics/MonsterInsights, Meta Pixel, Mailchimp and OptinMonster integrations are deactivated. Optional tracking should only be re-enabled through the consent-controlled configuration.
For more information, read our Cookie Policy.
How we use information
We may use information supplied through the website to:
- provide and administer products, orders, accounts and customer support;
- respond to enquiries;
- operate and secure the website;
- process and maintain transaction and account records;
- remember and apply privacy choices;
- investigate technical, security or service problems; and
- operate optional measurement or marketing technologies only where they have been enabled and the required consent has been given.
We do not need optional marketing or statistics consent in order to provide essential website functions.
Your choices and requests
You can change optional cookie choices at any time through Cookie Preferences.
You can also contact us to ask about personal information associated with you, to request that inaccurate information be corrected, or to ask whether information can be deleted or otherwise restricted where applicable.
Some information may need to be retained where it remains necessary for an order, account, security, dispute, operational or other applicable requirement.
To make a privacy request, contact:
We may need enough information to identify the relevant account, order or correspondence before responding to a request.
Retention
We keep personal information only for as long as it is reasonably needed for the purpose for which it is being used, including where relevant to orders, accounts, customer support, security, record-keeping or applicable obligations.
Different types of information may therefore be kept for different periods.
This policy does not state fixed statutory or processor-specific retention periods because those periods have not been verified for this launch configuration.
The website’s recorded cookie-consent choice lasts for 30 days.
Children
The website includes material intended for families, but its contact, account and purchasing functions may involve the collection of personal information.
Children should not provide personal information, create customer accounts or make purchases without appropriate involvement from a parent or guardian.
A parent or guardian who has a concern about information submitted by a child can contact us at clockteam@theenochclock.com.
Changes to this policy
We may update this Privacy Policy when the website, its services or its privacy practices change.
When we make a material update, we will revise the “Last updated” date shown at the top of this page.
Optional tracking or marketing services should not be re-enabled without also checking that the relevant consent configuration and privacy information remain accurate.
Contact
For privacy questions or requests, contact:
The site operator is The Enoch Clock LTD.
Legal review
This policy reflects the website configuration verified for launch on 27 August 2026. It should be reviewed again if payment providers, analytics, marketing tools, account functions, data flows or other material processing activities change.
Where formal legal or regulatory advice is required, The Enoch Clock LTD should obtain advice appropriate to its actual operations and the jurisdictions in which it operates rather than relying on this policy as legal advice.